Being Really Strategic: Integrating Talent and Business Performance May 21, 2009 |
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In health care, Medicare reimbursements are greater when patient satisfaction ratings are higher. Tying incentive compensation to performance, and keeping the management cycle and calendar focused on operational objectives, learning strategy and performance measures, hardwires and drives desired organizational results. Joe Cabral explained this approach was their foundation to create credibility and internal support; this approach has been very effective at General Electric and North Shore LIJ has been able to apply it successfully in healthcare. 5 of 12
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