Retail Career Development and Retention: Inplacement to Outplacement November 19, 2009 |
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When faced with a softened economy, Brad Anderson, as CEO and Vice Chairman, stated, “The lens we tried to use is, if we were on the other end of that decision, what would we like to see the company do?” Offering a voluntary separation package created loyal alums. Former employees share their stories about what they went on to do next on Best Buy’s Alumni Network site, www.bestbuyalumni.com, and they continue to be loyal customers. A genuine and simple approach to talent-centered workforce planning, career services and outplacement supports this company’s position to be true to their brand. No wonder there is a high talent retention rate, a steady stream of applicants and customers coming in through Best Buy’s door. |
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