Winning Retailers Challenge the Economy and Invest in Talent Acquisition April 29, 2009 |
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Screening for knowledge and culture fit helps to promote a retailer’s brand; an example offered by Marcus Curl was a retailer who added “passion for fashion” to the job-relevant competency in their screening process. Also, on-line assessments for safety and dependability prevent inventory shrinkage. Retail is an industry that thrives on commissioned sales and service to generate increased store sales through customer loyalty; tracking product knowledge on-line provides staff with the needed competencies for product refreshers and creating memorable customer experiences. |
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